- If you wish to return an item you may do so within 15 days of delivery to you for a full refund.
- You will not receive a credit for any shipping charges as they are non-refundable.
- Any returned product must be in the original condition that it was delivered to you.
- Returns take approximately 5-7 days to process once the item has arrived at our facility. Refunds usually take 2-3 days to appear on your online credit card statement.
Returning Items to Us
- Please contact us at email@example.com, stating your order number and the reason why you would like to return the item.
- If you believe the item falls under our warranty policy, then please state the reason for the return in the e-mail.
- We will reply to you with a Return Authorization number (RA #) along with instructions on how to return the item.
- Please keep the original packaging materials, as we will ask you to return them in the same package.
- Please return them using a courier that provides you with a tracking number. We are not responsible for missing packages that are shipped to us.