When making a request to our Customer Service Team, we kindly request the SKU of the relevant item as part of the information provided. If you are inquiring about a specific pair of sunglasses, it's important to locate the SKU number, which is a 6-digit identifier situated on the inside left temple (arm) of your sunglasses. The Product Name and SKU will be positioned together on your sunglasses in this area.
For online shoppers, you can easily locate the SKU while shopping on our website. It will be prominently displayed here: